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Postage & Returns

Postage Rates

Australia
Regular postage is free within Australia.  The option to upgrade to express post is available at checkout for an additional fee. 

International
Earthgirl Fabrics is very pleased to send fabric and patterns overseas. Please note that it is very hard to get an accurate international postage charge using the checkout function of this store.  Rest assured that actual postage rates are charged and any excess payments made for postage at checkout will be refunded.

Also please note that ribbons and patterns can often be sent as a letter (which is much cheaper than sending as a parcel) and so actual postage costs for these items are likely to be quite a bit less than the costs charged at checkout.  Please email me if you would like a better estimate of overseas postage for patterns and/or ribbons.  

The following prices provide an estimate of overseas shipping charges and should be used as a guide only.

New Zealand  
0.5 – 3 metres: $11
2.5 - 6  metres: $23
6.5 - 10 metres: $39

Canada
0.5 – 3 metres: $15
3.5 – 7 metres: $25
7.5 – 10 metres: $40

United States
Unfortunately all packages over 500g to the United States now incur a $9 security surcharge.  Mail to the United States is also likely to take an additional 48 hours due to the extra security requirements.  The flat rate $9 fee is included in postage prices at checkout.
0.5 – 3 metres: $24
3.5 – 7 metres: $34
7.5 – 10 metres: $49

Europe and the rest of the world
0.5 – 3 metres: $15
3.5 – 6 metres: $26
6.5 – 9 metres: $35

Please note these rates do not include insurance. Please contact me if you would like to purchase insurance for your parcel.

Returns

Returns are only possible when goods are damaged or faulty. If you receive damaged or faulty goods please contact me immediately so that we can arrange to have the goods replaced or your money refunded. Unfortunately returns cannot be accepted on goods that are not faulty so please choose carefully before purchasing.